Arroyo Fresco Study Essay Example | Topics and Well Written Essays - 1000 words

Arroyo Fresco Study - Essay ExampleThis case study solution assesses the Arroyo Fresco corporation Health Clinics strategy under the Baldrige National Quality Program criteria and proposes new strategies to assist the organization in meeting their operation worth goals.Arroyo Fresco (AF) is a nonprofit Community Health Center (CHC) serving Western Arizona from 11 clinics and 4 mobile service vans. AF serves leash counties- Yuma, Mojave, and La Paz in a service area of over 23,000 square miles, but with a population of fewer than 400,000 people. Arroyo Frescos stated mission is to provide residents of Yuma, Lap Paz, and Mojave counties easy and timely addition to high-quality and safe health care services responsive to their diverse cultural and socioeconomic needs, regardless of their competency to pay (AF Case Study).In general, AFs senior leadership have implemented a centralise on results that created value through the development of the FOCUS (Financial Performance, Or ganizational Learning, Clinical Excellence, Utilization, and Satisfaction) framework, which allows the organization to address describe strategic challenges and align its efforts on key areas to maximize the use of limited resources (nist.gov). AF demonstrated favorable performance levels in key results areas, including some clinical outcome measures that show favorable trends for the past four to fivesome years (nist.gov) but there are several areas with opportunities for improvement.Under the Baldrige criteria, health care performance excellence is embodied in seven categories leadership strategic planning customer focus measurement, analysis, and knowledge steering workforce focus process management and results.values (VMV) is not clearly articulated in their strategy, specially how this is conveyed to patients, other customers, and suppliers. There does not appear to be a well-defined approach for senior leaders to empower and motivate all staff and